Mazda Customer Care
Project
This course focus on the customer experience and buying process. Each section contains a quiz that count to the total for the passing score. It visually shows the progress through the course at all times and has various interactive elements such as hotpots, click reveal, drag and drop and animations. The learning is supported with video, voiceover and knowledge check exercises.
Information
Some of the more notable features of the eLearning.
Free Navigation
Learners can explore the course at their own pace, freely navigating between sections instead of following a fixed path, allowing for a more personalised learning experience.
Graded Knowledge Check
The course includes quizzes in each section, which contribute to the final passing score, reinforcing learning and ensuring comprehension.
Interactive Elements
Various interactive components, such as hotspots, click-to-reveal sections, drag-and-drop exercises, and animations, create an engaging and hands-on learning experience.
Video Scenarios
The course incorporates video content to enhance understanding and provide real-world context, catering to different learning styles.